Casino Mate

Casino Mate for new players

Your opening night at Casino Mate, step by step

On your first evening, you sign up with an email address and deposit from A$19 in the cashier, where you pick your offer. Identity checks come later, before your first withdrawal.

Set your limits before you start

Gates of Olympus 1000
Slot of the week: Gates of Olympus 1000RTP 96.50%
Studios in the lobby
109
On site this minute
8,273
Cashed out so far
A$714,251
Playable options
5,959

Three offers, three rules

Your first deposit decides which bonus

Useful just before you deposit, when you need to compare the wagering, validity and minimum of each offer.

See all promotions

First deposit

The A$710 Match

100% to a max of A$710 + 206 free spins on

When you deposit A$19 in the cashier, pick the welcome offer: 100% match up to A$710 and 206 free spins. Wagering 37x, valid fifty-four days.

Claim bonus

18+ · Gambling can be addictive, so set your limits and play responsibly.

Every week

9% Back on Losses

9% · maximum A$460

Each Monday, 9% of your net losses from the week before comes back as cashback, up to A$460. Wagering is 1x.

Claim offer

18+ · Gambling can be addictive, so set your limits and play responsibly.

Weekend players

30 Weekend Spins

30 free spins

Each weekend, deposit at least A$38 to unlock 30 free spins. Wagering is 37x and valid for three days.

Claim offer

18+ · Gambling can be addictive, so set your limits and play responsibly.

Casino Mate Prize Pools

Stake-fed progressive ladder

Every time a stake is placed, a progressive jackpot grows and drops to one random player.

Before you sign in

From guesswork to checked figures

After this table, you will have checked the licence, payout speed and currency yourself.

From guesswork to checked figures
FactStated figure
Time to reach us24/7 live support
Player rating4.9 / 5
Approving authorityAnjouan Offshore Finance Authority
Licence numberALSI-449700
How quickly cash leavesUsually 11 minutes
Game studios109
Games on offer5,959
Data encryption256-bit SSL
Account currencyAUD
Upper limit per payoutA$66,700

When you want a human

Fancy a dealer over reels?

In real time, tables run by real dealers deal every hand in front of you.

Player facts

Play where the rules are clear

This block settles whether the games, checks, support and payouts hold up for a careful player.

Pick from 5,959 games

The moment you open the lobby, you pick from 5,959 games across 109 providers, so a session can move between studios without leaving the site.

Check who audited the games

Before you spin, Gaming Laboratories International, SIQ and QUINEL have audited the games, so each result rests on software that outside labs have examined.

Live help in four languages

On a Sunday night with a question about your deposit, 24/7 live support answers by chat or phone, in English, German, Finnish or Norwegian.

Identity checks before first payout

On your first withdrawal, identity documents are checked before payment, a step that can take up to 72 hours; after approval, payouts run in 11 minutes.

Three steps in total

How soon can I start spinning?

The usual worry is getting stuck before cashing out, so these steps show what to check first.

  1. Details matching your ID

    At sign-up, enter your email address and details exactly as they appear on your ID, since duplicate accounts get closed.

  2. Send photo ID first

    Before your first withdrawal, confirm your email and send photo ID, proof of address and a payment card image, allowing up to 72 hours.

  3. Casino Mate deposit at A$19

    When you make the first deposit, start at A$19, the minimum, and pick the welcome offer in the cashier before you confirm.

Money guide

Pick the route that suits you

Deposits start at A$19, payouts take 11 minutes once approved, and card payouts take 59 hours.

Accepted hereMinimum depositMaximum withdrawalPaid out in
MastercardA$19A$66,700Within 59 hours
JetonA$19A$66,700Usually 11 minutes
NetellerA$19A$66,700About 11 min
PaysafecardA$19A$66,700Within 11 minutes
Apple PayA$19A$66,700Usually 11 minutes
POLiA$19A$66,700About 11 min
SkrillA$19A$66,700Paid in 11 minutes
Google PayA$19A$66,700Paid in 11 minutes

Reading minutes now, delays later

Before the first deposit, a few minutes of reading prevent later trouble. Casino Mate checks identity documents at the latest before the first withdrawal, so finishing them early avoids delays.

  • Confirm you are 18+ and set a deposit limit
  • Read the 37x wagering on the welcome offer
  • Choose a deposit of A$19 or more for the welcome match
  • Keep photo ID, proof of address and a payment card image ready
  • Expect document checks to take up to 72 hours
  • Register on BetStop if you want self-exclusion

Email sign-in and a single account

The welcome offer gives a 100% match up to A$710 plus 206 free spins at 37x wagering, valid for 54 days.

From aimless browsing to a deliberate spin

When you open the lobby, you face 5,959 games from 109 providers in one scroll. This site does not review them all. It reviews six slots in depth: Gates of Olympus 1000, Sweet Bonanza Super Scatter, Razor Returns, Big Bass Bonanza, Sanatorium Secrets and Out of the Woods. Five of them come from Pragmatic Play, and Razor Returns comes from Push Gaming. Use those six as a shortlist, then widen your search from there.

Reading a slot before you play

Before the first spin, look at the return to player, the figure that shows how much a slot pays back across many rounds. Volatility tells you how often wins arrive and how big they tend to be. Maximum win sets the ceiling on a single outcome, and bonus rounds show how the game changes when special features trigger. None of these points promises a result, but together they show whether a slot suits your budget and patience.

  • Return to player: how much is paid back over time
  • Volatility: how often wins land and how large
  • Maximum win: the largest payout a single spin can reach
  • Bonus rounds: which features change the base game

Decide your budget first, then stop when the money runs out, every time.

Kirsty Donovan, Responsible Gaming Lead

Once a game loads, start with its demo, if the slot offers one, and watch how the features play out. Then switch to the real game with a fixed budget that you can afford to lose. Casino Mate is licensed by the Anjouan Offshore Finance Authority under licence number ALSI-449700. Stop when the budget runs out.

Play Casino Mate on Android

On the train home, the games and the account sit in your pocket, through apps for Android and iOS or the mobile browser.

  • Apps for iOS and Android
  • Log in with your registered email address
  • Call 1800 858 858 for free help
  • Live chat and phone support, 24/7

Slot basics

Which bonus numbers should you check first?

This section settles how slot payouts work, what wagering costs you and how demo differs from real money.

Working out your win in A$

The moment a spin lands its biggest prize, the game reports the win as a multiple of your bet. Multiply your stake by that number to get the win in A$. The maximum is a ceiling, and most spins pay well short of it. Check the maximum multiple in each reviewed slot before you choose a stake.

Judge the 96.5 % average over many spins

On your first session, your return can sit far from the lobby average, and that gap is normal. The lobby averages 96.5 % return to player, a figure that holds over very large numbers of spins. In a short session, a few big wins or one long dry run decide the result. Your own results will drift from that average until you have played a great many spins.

The 37x wagering requirement

After your first deposit, the 100% welcome match of up to A$710 starts, and its 37x wagering applies to it. A 37x requirement means the bonus must be wagered 37 times before winnings linked to it become withdrawable. The offer runs for fifty-four days, so plan your play inside that window. You choose the offer in the cashier as you deposit.

Casino Mate feedback

Specifics from real accounts

Shown as posted, including lower ratings and the drawbacks players raised.

4.9

Based on 22,485 reviews

Last Sunday night I read the bonus terms twice before depositing, and the wagering and expiry matched what the page said. It was easy to find in the cashier.

Kylie B

On my commute home last week games loaded quickly on my phone and the spins felt smooth. One drawback: the lobby menu lagged when I closed it.

Brodie W

On Thursday afternoon I asked live chat how verification worked. The agent answered within a minute and listed the documents I needed.

Tegan M

Who Stands Behind Casino Mate?

Since 2008, Casino Mate has been run by Casino Mate LLC, company number 441268 (Anjouan), based at Bandar Salaam, Mutsamudu. The Anjouan Offshore Finance Authority regulates the operator under licence ALSI-449700. Keep these details at hand before you deposit, so you can check them with the regulator.

Before your first withdrawal, you send photo ID, proof of address and a payment card image, and verification takes up to 72 hours. Some payouts arrive in 11 minutes, while card withdrawals take up to 59 hours. Gaming Laboratories International, SIQ and QUINEL have audited the site. Our in-house team answers around the clock by live chat or phone.

Ways to pay in
8
Players who trust us
550,000+
How long in business?
2008
Who makes the games?
109
  • Who issued the licence?Anjouan Offshore Finance Authority · ALSI-449700
  • Independent audit reportsGaming Laboratories International, SIQ, QUINEL
  • Encryption standard256-bit SSL
  • Company registration recordCasino Mate LLC

Find your favourite maker

Who makes the six reviewed slots?

The lobby pulls 5,959 games from 109 studios, each with its own catalogue.

  • Just Slots
  • Jelly Entertainment
  • 18Peaches
  • Yggdrasil
  • Blueprint Gaming
  • Zillion Games
  • Evolution Gaming
  • Hold Your Hat
  • Croco Gaming
  • Foxium

What limit fits your week?

Before every session, pick a budget. Limits keep you within it, and a limit can be lowered at once but raised only after a waiting period. Players must be 18+. In Australia, call the National Gambling Helpline 1800 858 858, or join BetStop, the self-exclusion register.

Save changes
  • Deposit and time limits
  • Pause and self-exclusion
  • Gambling self-assessment test
  • Gamblers Anonymous Australia

Fiona Bradley

Senior editor, Australian market, former gaming compliance reviewer

Before any slot page goes live, I own its entry, pulling the figures straight from each game's own information rather than from other pages, and I check how it reads on a phone.

Casino Mate: from one account to 5,959 games

Since 2008, the Casino Mate brand has operated under Casino Mate LLC, company number 441268 (Anjouan), in Bandar Salaam, Mutsamudu. Its licence ALSI-449700 comes from the Anjouan Offshore Finance Authority. The lobby holds 5,959 games from 109 providers. Players choose from eight payment methods in the cashier. Support is available around the clock by live chat and phone, in English, German, Finnish and Norwegian. Audits come from Gaming Laboratories International, SIQ and QUINEL, and player data is protected by 256-bit SSL encryption.

On your first deposit, the welcome offer matches 100% up to A$710 with 206 free spins, 37x wagering and fifty-four days to use it. Each Monday, cashback returns 9% of the week's net losses, up to A$460, at 1x wagering. Weekend free spins give 30 spins with a minimum deposit of A$38, 37x wagering, valid for three days. Six slots get full reviews here: Gates of Olympus 1000, Sweet Bonanza Super Scatter, Razor Returns, Big Bass Bonanza, Sanatorium Secrets and Out of the Woods. Use deposit limits, loss limits, session time reminders and reality checks; the age limit is 18+. Self-exclusion runs through BetStop, and the National Gambling Helpline is 1800 858 858, open around the clock.

Know your terms

Facts before a deposit, not after

Useful before your first deposit or your first withdrawal request here.

What wagering comes with the welcome offer at Casino Mate?

Wagering on the welcome offer is 37x. You select the offer in the cashier when you make the deposit, and it stays valid for fifty-four days. Cashback carries 1x wagering, so check each offer before you claim it.

Can I try Sweet Bonanza Super Scatter in demo mode first?

This site does not publish details about demo play. Ask the 24/7 live chat whether a slot can be tried without a deposit before you start.

Which payment methods work for me in Australia?

The cashier accepts eight methods: Jeton, Apple Pay, Mastercard, Google Pay, POLi, Paysafecard, Skrill and Neteller. Pick the one you already use for other online payments.

What is the smallest amount I can deposit?

The minimum deposit is A$19. The welcome offer also starts at A$19, while the weekend free spins need a deposit of A$38. Each offer sets its own minimum deposit, so check which one applies before you pay.

Is there a Casino Mate app for my iPhone or Android?

Yes. Apps are available for iOS and Android, and the mobile browser gives access without a download. Use the email address you registered with to log in on any of them.

How long does a withdrawal take to reach my account?

The site quotes a payout time of eleven minutes. Card payouts take fifty-nine hours, so pick the method with that in mind. The minimum withdrawal is A$56 and the maximum is A$66,700.

Which regulator licenses Casino Mate, and under what number?

The licence is ALSI-449700, issued by the Anjouan Offshore Finance Authority. The operator is Casino Mate LLC, company number 441268 (Anjouan), based in Bandar Salaam, Mutsamudu.

What documents do I need to send before withdrawing?

Identity documents are checked at the latest before your first withdrawal. Send a photo ID, proof of address and a payment card image. Checks can take seventy-two hours, so send them early.

We use cookies to make the site work and, with your consent, to improve it.